Turn a customer question into a how-to post
Works with ChatGPT · Claude
Turn a question customers keep asking into helpful content.
The problem
The same customer questions get answered privately over and over.
What this skill does
AI turns a recurring question into a clear, reusable how-to post.
When to use it
- Use when a question comes up repeatedly in support or DMs.
Juni’s tip
Juni says: if three people asked it, three hundred are wondering.
The prompt
Try it live
Fill in the blanks — your ready-to-use prompt builds as you type.
Weak vs. better
answer this question as a post
Turn this recurring question — [question] — into a how-to post: a one-line problem statement, numbered steps to solve it, one tip, and a friendly closing. Keep it skimmable and genuinely useful.
Why this works
Publishing the answer once turns repeated private replies into content that helps everyone.
Practice task
Take a question you're often asked and turn it into a how-to post.
Self-check
- Starts with the real problem
- Gives clear numbered steps
- Reads as genuinely helpful, not salesy
Common mistakes to avoid
- Answering vaguely without steps
- Turning it into a sales pitch
- Ignoring the actual question asked
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